VibeCore - Privacy Policy

Last updated: January 2026

This Privacy Policy explains how VibeCore (“VibeCore”, “we”, “us”, “our”) collects, uses, stores, and protects personal data when you use our mobile application, website, and related services (collectively, the “Service”).

We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner, in accordance with the General Data Protection Regulation (GDPR) and applicable European and Portuguese data protection laws.

1. Who We Are

VibeCore is a digital wellness platform focused on pelvic health, breathing awareness, habit-building, and general sexual well-being.

For the purposes of data protection law, VibeCore acts as the data controller.

Contact email:

📧 vibecore.app.official@gmail.com

2. What Personal Data We Collect

We only collect personal data that is necessary to operate and improve the Service.

2.1 Data You Provide Directly

This may include:

• Email address

• Display name or username

• Account-related information

• Messages sent to support

• Preferences and settings within the app

2.2 Usage and Progress Data

When you use the Service, we may process:

• Training progress (weeks, stages, streaks)

• Interaction data within the app

• Preferences related to notifications

• App usage patterns (non-identifying)

This data helps us provide the core functionality of the Service.

2.3 Technical and Device Information

We may automatically collect limited technical data such as:

• Device type and operating system

• App version

• General region (not precise location)

• Error logs and performance data

This data is used solely for security, stability, and performance improvements.

2.4 Self-Assessment and Quiz Information

As part of the onboarding process, VibeCore may offer optional questionnaires or quizzes designed to help users reflect on their goals, perceived challenges, and wellness preferences.

The information provided through these quizzes:

• Is submitted voluntarily by the user

• Reflects personal perceptions and self-reported experiences

• Is not considered medical, clinical, or diagnostic data

Quiz responses are used solely to:

• Personalise training plans and content

• Adapt the user experience

• Improve the relevance of educational guidance within the Service

Quiz responses do not replace professional evaluation or advice.

3. What We Do NOT Collect

We do not intentionally collect:

• Sensitive medical records

• Precise location data

• Government-issued identification

• Payment card details (payments are handled by app stores)

VibeCore does not require users to disclose intimate or sensitive health details beyond what is necessary for general wellness guidance.

4. How We Use Your Data

We use personal data for the following purposes:

• To create and manage user accounts

• To provide and maintain the Service

• To personalise the user experience

• To track progress and app functionality

• To communicate with users regarding support requests

• To ensure security and prevent misuse

• To comply with legal obligations

We do not sell personal data to third parties.

5. Legal Basis for Processing (GDPR)

Under GDPR, we process personal data based on one or more of the following legal grounds:

• Performance of a contract (providing the Service)

• User consent (where applicable)

• Legitimate interests (security, improvement, and operation of the Service)

• Legal obligations

6. AI and Automated Features

VibeCore may include AI-powered or automated features designed to provide educational explanations and general guidance.

• AI responses do not involve automated decision-making with legal or significant effects

• AI interactions are used to support user experience and understanding

• Data used in AI interactions is handled in accordance with this Privacy Policy

AI features are not used for profiling users for marketing purposes.

7. Notifications and Communications

If enabled by the user, we may send:

Push notifications related to app usage or reminders

Emails related to account, updates, or support

Users can manage notification preferences at any time within the app settings.

Certain essential communications (e.g. security or legal notices) may be sent regardless of preference settings.

8. Data Sharing and Third Parties

We may share limited data with:

• Service providers supporting app infrastructure and functionality

• Analytics or performance monitoring services

• Legal authorities, when required by law

All third parties are required to process data securely and only for authorised purposes.

We do not share data for advertising profiling or resale.

9. International Data Transfers

As a company based in Portugal, we primarily process data within the European Union.

If data is processed outside the EU, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses

• Compliance with applicable data protection laws

10. Data Retention

We retain personal data only for as long as necessary to:

• Provide the Service

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Users may request deletion of their account and associated data, subject to legal retention requirements.

11. Security Measures

We implement reasonable technical and organisational measures to protect personal data against:

• Unauthorised access

• Loss

• Misuse

• Alteration or disclosure

However, no system is completely secure, and we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

12. User Rights (GDPR)

Under GDPR, users have the right to:

• Access their personal data

• Rectify inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

Requests can be made by contacting us at:

📧 vibecore.app.official@gmail.com

13. Children’s Privacy

VibeCore does not knowingly collect personal data from children beyond what is necessary for general use of the Service.

For paid features, consent from a parent or legal guardian is required where applicable.

If you believe a child’s data has been collected improperly, please contact us.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available through the Service, and the “Last updated” date will reflect changes.

Continued use of the Service after updates constitutes acceptance of the revised policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

📧 vibecore.app.official@gmail.com

By using VibeCore, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal data as described.