VibeCore - Refund Policy

Last update: January 2026

1. Overview

VibeCore offers digital content and subscription-based access to guided programs through its mobile application.

All payments and subscriptions are processed securely via third-party platforms, such as the Apple App Store and Google Play Store.

Because of this, refund requests are handled according to the policies of the platform where the purchase was made.

2. Subscription Payments

VibeCore provides access through recurring subscriptions (monthly, annual, or other plans as presented at the time of purchase).

When you subscribe:

• Payment is charged immediately upon confirmation

• Subscriptions renew automatically unless canceled

• Access to premium features begins instantly after payment

By completing a purchase, you acknowledge and accept these conditions.

3. Refunds via Apple App Store

If you purchased your subscription through the Apple App Store, all refund requests must be submitted directly to Apple.

VibeCore cannot issue refunds for Apple purchases.

To request a refund:

1. Visit: https://reportaproblem.apple.com

2. Sign in with your Apple ID

3. Select the subscription

4. Choose “Request a refund”

5. Follow Apple’s instructions

Refund eligibility, approval, and processing are entirely determined by Apple’s policies.

4. Refunds via Google Play Store

If you purchased your subscription through Google Play, refund requests are handled according to Google’s refund policy.

To request a refund:

1. Visit: https://play.google.com/store/account

2. Select your purchase

3. Choose “Request a refund” (if available)

4. Follow Google’s instructions

Refund availability and approval are subject to Google Play’s rules and time limits.

5. EU Digital Content Notice

Under European Union consumer protection law, digital content that is delivered immediately may not be eligible for withdrawal or refund once access has begun.

By subscribing to VibeCore and gaining instant access to digital content, you expressly agree to:

• Immediate delivery of digital content

• The potential loss of the right of withdrawal, where applicable

This complies with Directive (EU) 2011/83 on consumer rights.

6. Cancellations

You may cancel your subscription at any time through your device’s subscription settings.

Cancellation:

• Prevents future charges

• Does not refund the current billing period

• Allows continued access until the end of the active subscription period

Instructions for cancellation can be found in your Apple ID or Google Play account settings.

7. Free Trials (If Applicable)

If VibeCore offers a free trial:

• No charge is made during the trial period

• You may cancel before the trial ends to avoid being charged

• If not canceled, the subscription converts automatically into a paid plan

Free trials are subject to platform availability and terms.

8. Exceptions and Technical Issues

Refunds are not guaranteed and are not issued for:

• Partial usage of a subscription period

• Forgetting to cancel before renewal

• Changes in personal circumstances

• Dissatisfaction with content after use

In rare cases involving verified technical issues that prevent access, you may contact VibeCore support for assistance.

9. Contact

For questions related to subscriptions, billing clarity, or platform guidance, you may contact us at:

📧 vibecore.app.official@gmail.com

Please note: VibeCore does not have direct control over payment processing or refund approval.

10. Policy Changes

VibeCore reserves the right to update or modify this Refund Policy at any time to remain compliant with applicable laws and platform requirements.

Any changes will be published on this page and take effect immediately upon posting.